What it means
The API answers with HTTP 409 Conflict and the application/problem+json document below when the condition is The media sync source refused the request. The document's type member is https://screenrig.ai/problems/media-sync-source-refused, the address of this page, and its code member is media_sync_source_refused.
What to do
The provider refused the app, the connection or the item; detail says which. Microsoft: grant the app Sites.Selected on the site or Files.Read.All with admin consent, then run screenrig media sync account test ID. Canva: check the design's address and that the connected person can open it.
Player action
This problem defines no Player action class. It belongs to a project, pairing or account flow that an agent or the dashboard drives.
Reference
| Code | media_sync_source_refused |
|---|---|
| HTTP status | 409 Conflict |
| Type | https://screenrig.ai/problems/media-sync-source-refused |
| Player action | none |