What it means
The API answers with HTTP 409 Conflict and the application/problem+json document below when the condition is The Canva account needs to be connected. The document's type member is https://screenrig.ai/problems/canva-reconnect-required, the address of this page, and its code member is canva_reconnect_required.
What to do
Run screenrig media sync account connect ID and send the new link to the person who owns the Canva account; they open it signed in to Canva. Then run screenrig media sync account show ID until its state is ready.
Player action
This problem defines no Player action class. It belongs to a project, pairing or account flow that an agent or the dashboard drives.
Reference
| Code | canva_reconnect_required |
|---|---|
| HTTP status | 409 Conflict |
| Type | https://screenrig.ai/problems/canva-reconnect-required |
| Player action | none |