Use case · Hotels

Hotel lobby screens that fix themselves

Elena runs IT for a 12-property hotel group. One message to Hermes puts tonight’s events and breakfast hours on every lobby screen. When a screen drops overnight, her agent wakes, brings it back and tells her about it in the morning.

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Watch the hotels film

01Watch

2:12

Film / Hotels

2:12

A fictional 12-property hotel group with sample data, run from Hermes in a messaging chat on BrightSign lobby displays. Windows is coming soon.

02Walk-through

Hotel lobby screens, updated from a chat

The demo, scene by scene. Elena sends one message from her phone, and every lobby in the group changes.

  1. 01

    Tonight in the lobby

    A lobby screen shows tonight’s events and the breakfast hours.

  2. 02

    The old way

    A guest finds the lobby screen dark at breakfast, and the hotel waits for someone to come and power-cycle it.

  3. 03

    One message

    In her chat with Hermes, Elena writes: “Put tonight’s events and breakfast hours on every lobby screen.”

  4. 04

    Every property changes, with proof

    The lobby screens update across all 12 hotels, and screenshots come back in the chat.

03Recovery

Remote screen monitoring that recovers on its own

A health alert wakes the agent, not a person. It tries the fixes someone on site would try, and asks for help only when the problem is physical.

  1. 05

    A screen drops at 2:14 a.m.

    A lobby screen goes offline, and a webhook wakes Elena’s agent.

  2. 06

    Checked, reloaded, rebooted

    The agent checks the screen’s health, reloads it, then reboots it through the BrightSign shell, and confirms with a screenshot.

  3. 07

    A morning report

    Elena’s chat has a summary waiting: “Fixed 2 screens overnight. Room 312’s display is unplugged, so someone on site needs to look.”

04Features

Hotel digital signage features

More of what a hotel group runs from its agent.

  • Health alerts

    Offline, back-online and health changes arrive as events and signed webhooks, so one can wake your agent.

  • Remote reboot on Players that support it

    BrightSign, managed Android and Linux kiosk installs reboot on request. Windows is coming soon.

  • Display hours that work even offline

    Each Player keeps its display schedule on the device, so screens sleep and wake without a connection.

  • Screenshots from every property

    Proof from one lobby or every hotel in the group.

Give your agent a screen

Install the official plugin, pair your first screen, and run it from the agent you already use.

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