# Hotel lobby screens that fix themselves

> Canonical HTML: https://screenrig.ai/use-cases/hotels/

Elena runs IT for a 12-property hotel group. One message to Hermes puts tonight’s events and breakfast hours on every lobby screen. When a screen drops overnight, her agent wakes, brings it back and tells her about it in the morning.

[Set up your agent](https://screenrig.ai/docs/start/) · [Get a Demo](https://screenrig.ai/demo/)

<a id="watch"></a>

## Watch the hotels film

- [Hotel guest screens, 2:12 (MP4, 1080p)](https://screenrig.ai/videos/media/use-case-hotels-1080.mp4)
- [Hotel guest screens, 2:12 (MP4, 720p)](https://screenrig.ai/videos/media/use-case-hotels-720.mp4)
- [English captions (WebVTT)](https://screenrig.ai/videos/media/use-case-hotels.en.vtt)

A fictional 12-property hotel group with sample data, run from [Hermes](https://screenrig.ai/docs/start/hermes/) in a messaging chat on BrightSign lobby displays. Windows is coming soon.

<a id="walk-through"></a>

## Hotel lobby screens, updated from a chat

The demo, scene by scene. Elena sends one message from her phone, and every lobby in the group changes.

1. **Tonight in the lobby.** A lobby screen shows tonight’s events and the breakfast hours.
2. **The old way.** A guest finds the lobby screen dark at breakfast, and the hotel waits for someone to come and power-cycle it.
3. **One message.** In her chat with Hermes, Elena writes: “Put tonight’s events and breakfast hours on every lobby screen.”
4. **Every property changes, with proof.** The lobby screens update across all 12 hotels, and screenshots come back in the chat.

<a id="recovery"></a>

## Remote screen monitoring that recovers on its own

A health alert wakes the agent, not a person. It tries the fixes someone on site would try, and asks for help only when the problem is physical.

5. **A screen drops at 2:14 a.m..** A lobby screen goes offline, and a webhook wakes Elena’s agent.
6. **Checked, reloaded, rebooted.** The agent checks the screen’s health, reloads it, then reboots it through the BrightSign shell, and confirms with a screenshot.
7. **A morning report.** Elena’s chat has a summary waiting: “Fixed 2 screens overnight. Room 312’s display is unplugged, so someone on site needs to look.”

<a id="features"></a>

## Hotel digital signage features

More of what a hotel group runs from its agent.

- **Health alerts.** Offline, back-online and health changes arrive as events and signed webhooks, so one can wake your agent.
- **Remote reboot on Players that support it.** BrightSign, managed Android and Linux kiosk installs reboot on request. Windows is coming soon.
- **Display hours that work even offline.** Each Player keeps its display schedule on the device, so screens sleep and wake without a connection.
- **Screenshots from every property.** Proof from one lobby or every hotel in the group.

<a id="next-steps"></a>

## Give your agent a screen

Install the official plugin, pair your first screen, and run it from the agent you already use.

- [Set up your agent](https://screenrig.ai/docs/start/)
- [Get a Demo](https://screenrig.ai/demo/)
- [All use cases](https://screenrig.ai/use-cases/)