# Claiming user email binding is stale

> Canonical HTML: https://screenrig.ai/problems/user-binding-stale/

HTTP 409 · `user_binding_stale`

## What it means

The API answers with HTTP 409 Conflict and an `application/problem+json` document when the condition is Claiming user email binding is stale. The document's `type` member is `https://screenrig.ai/problems/user-binding-stale`, the address of this page, and its `code` member is `user_binding_stale`.

## What to do

The verified email changed during sign-in. Start the sign-in again.

## Player action

This problem defines no Player action class. It belongs to a project, pairing or account flow that an agent or the dashboard drives.

## Reference

| Field | Value |
| --- | --- |
| Code | `user_binding_stale` |
| HTTP status | `409 Conflict` |
| Type | `https://screenrig.ai/problems/user-binding-stale` |
| Player action | `none` |

- [All problem types](https://screenrig.ai/problems/)
- [API reference](https://screenrig.ai/docs/api/#problems)
- [Problem registry YAML](https://screenrig.ai/docs/api/problems.yaml)
