# Player version is below the supported minimum

> Canonical HTML: https://screenrig.ai/problems/upgrade-required/

HTTP 403 · `upgrade_required`

## What it means

The API answers with HTTP 403 Forbidden and an `application/problem+json` document when the condition is Player version is below the supported minimum. The document's `type` member is `https://screenrig.ai/problems/upgrade-required`, the address of this page, and its `code` member is `upgrade_required`.

## What to do

Keep showing current content and update the Player to at least min_supported.

## Player action

The Player action class is `upgrade_required`: Keep playing and show Player update required.

## Reference

| Field | Value |
| --- | --- |
| Code | `upgrade_required` |
| HTTP status | `403 Forbidden` |
| Type | `https://screenrig.ai/problems/upgrade-required` |
| Player action | `upgrade_required` |

- [All problem types](https://screenrig.ai/problems/)
- [API reference](https://screenrig.ai/docs/api/#problems)
- [Problem registry YAML](https://screenrig.ai/docs/api/problems.yaml)