# Database schema is incompatible

> Canonical HTML: https://screenrig.ai/problems/schema-incompatible/

HTTP 500 · `schema_incompatible`

## What it means

The API answers with HTTP 500 Internal Server Error and an `application/problem+json` document when the condition is Database schema is incompatible. The document's `type` member is `https://screenrig.ai/problems/schema-incompatible`, the address of this page, and its `code` member is `schema_incompatible`.

## What to do

The service is mid-upgrade and cannot serve this request. Retry later; the request cannot succeed until the upgrade completes.

## Player action

The Player action class is `retry_backoff`: Retry the same request on the backoff schedule, never sooner than Retry-After.

## Reference

| Field | Value |
| --- | --- |
| Code | `schema_incompatible` |
| HTTP status | `500 Internal Server Error` |
| Type | `https://screenrig.ai/problems/schema-incompatible` |
| Player action | `retry_backoff` |
| Retryable | `no` |

- [All problem types](https://screenrig.ai/problems/)
- [API reference](https://screenrig.ai/docs/api/#problems)
- [Problem registry YAML](https://screenrig.ai/docs/api/problems.yaml)