# Screen cannot show live view

> Canonical HTML: https://screenrig.ai/problems/live-unsupported

HTTP 409 · `live_unsupported`

## What it means

The API answers with HTTP 409 Conflict and an `application/problem+json` document when the condition is Screen cannot show live view. The document's `type` member is `https://screenrig.ai/problems/live-unsupported`, the address of this page, and its `code` member is `live_unsupported`.

## What to do

This screen's Player did not declare the live_view host capability. Update the Player to its current version, or use screenrig screen screenshot ID.

## Player action

This problem defines no Player action class. It belongs to a project, pairing or account flow that an agent or the dashboard drives.

## Reference

| Field | Value |
| --- | --- |
| Code | `live_unsupported` |
| HTTP status | `409 Conflict` |
| Type | `https://screenrig.ai/problems/live-unsupported` |
| Player action | `none` |

- [All problem types](https://screenrig.ai/problems)
- [API reference](https://screenrig.ai/docs/api#problems)
- [Problem registry YAML](https://screenrig.ai/docs/api/problems.yaml)