# Request is not allowed

> Canonical HTML: https://screenrig.ai/problems/forbidden/

HTTP 403 · `forbidden`

## What it means

The API answers with HTTP 403 Forbidden and an `application/problem+json` document when the condition is Request is not allowed. The document's `type` member is `https://screenrig.ai/problems/forbidden`, the address of this page, and its `code` member is `forbidden`.

## What to do

This credential or project may not do this. Check what it may do (screenrig project capabilities), then use a permitted operation or reconnect the agent with the capability it needs (screenrig agent connect --capability NAME).

## Player action

The Player action class is `hold_lkg`: Keep playing the last-known-good content and poll slowly.

## Reference

| Field | Value |
| --- | --- |
| Code | `forbidden` |
| HTTP status | `403 Forbidden` |
| Type | `https://screenrig.ai/problems/forbidden` |
| Player action | `hold_lkg` |

- [All problem types](https://screenrig.ai/problems/)
- [API reference](https://screenrig.ai/docs/api/#problems)
- [Problem registry YAML](https://screenrig.ai/docs/api/problems.yaml)