# screenRIG's app is not configured for this provider

> Canonical HTML: https://screenrig.ai/problems/connection-app-not-configured

HTTP 409 · `connection_app_not_configured`

## What it means

The API answers with HTTP 409 Conflict and an `application/problem+json` document when the condition is screenRIG's app is not configured for this provider. The document's `type` member is `https://screenrig.ai/problems/connection-app-not-configured`, the address of this page, and its `code` member is `connection_app_not_configured`.

## What to do

This server has no screenRIG application for the provider, so a connection in mode screenrig_app cannot be made. Create the connection in mode own_app with the organization's own Microsoft Entra app or Google service account key, which works on every server.

## Player action

This problem defines no Player action class. It belongs to a project, pairing or account flow that an agent or the dashboard drives.

## Reference

| Field | Value |
| --- | --- |
| Code | `connection_app_not_configured` |
| HTTP status | `409 Conflict` |
| Type | `https://screenrig.ai/problems/connection-app-not-configured` |
| Player action | `none` |

- [All problem types](https://screenrig.ai/problems)
- [API reference](https://screenrig.ai/docs/api#problems)
- [Problem registry YAML](https://screenrig.ai/docs/api/problems.yaml)