# Canva is not configured

> Canonical HTML: https://screenrig.ai/problems/canva-not-configured

HTTP 409 · `canva_not_configured`

## What it means

The API answers with HTTP 409 Conflict and an `application/problem+json` document when the condition is Canva is not configured. The document's `type` member is `https://screenrig.ai/problems/canva-not-configured`, the address of this page, and its `code` member is `canva_not_configured`.

## What to do

Contact screenRIG support.

## Player action

This problem defines no Player action class. It belongs to a project, pairing or account flow that an agent or the dashboard drives.

## Reference

| Field | Value |
| --- | --- |
| Code | `canva_not_configured` |
| HTTP status | `409 Conflict` |
| Type | `https://screenrig.ai/problems/canva-not-configured` |
| Player action | `none` |

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